PRA number
Published date
Product description
Certain 65” and 77” LG Smart TVs manufactured between February 2016 and September 2019.
Affected models include those manufactured in
2016:
• 65E6
• 65G6
• 77G6
2017:
• 65B7
• 65C7
• 65E7
• 65G7
• 65W7
• 77W7
2018:
• 65W8
• 77C8
• 77W8
2019:
• 65W9
• 77C9
• 77W9
Reasons the product is recalled
The x-capacitors in the power board can deteriorate and may fail unsafely at the rear of the tv which can cause a flame and emit smoke.
The hazards to consumers
Risk of serious injury or electric shock and risk of smoke inhalation or flame to occur.
In circumstances where there is a flame or smoke being emitted, do not use any liquid to extinguish as this poses the risk of electric shock and serious injury to occur. Immediately leave the vicinity of the tv and turn the main power to the property off.
What consumers should do
Consumers with affected TVs should contact LG Electronics Australia on 1800 643 156 to arrange a technician to replace the power board free of charge or in the case of irreparable damage, replacement of the tv free of charge.
Supplier
Traders who sold this product
Harvey Norman
The Good Guys
JB Hi-Fi
Bing Lee
Betta
NARTA
Where the product was sold
Recall advertisements and supporting documentation
Responsible regulator
Office of Fair Trading (NSW) - ERAC is the responsible regulator for this recall.