PRA number
Published date
Reasons the product is recalled
The gas regulator and hose assembly supplied with certain Kickass Portable Camping Hot Water Systems have a rubber seal at the appliance connection point.
The rubber seal may fall out, and if it is not present when connected, it will create a gas leak.
The hazards to consumers
There is a risk of injury or death caused by fire if gas leaks from the water heater.
What consumers should do
Consumers should stop using the hot water heater immediately and visit https://supportportal.kickassproducts.com.au/recall/ to confirm address details. KickAss Products will then send a replacement.
If consumers are unable to return the product, or have sold or gifted it to another person, phone KickAss Products on 1300 895 792.
For more information contact KickAss Products by phone on 1300 895 792.
Supplier
Traders who sold this product
KickAss Products Pty Ltd formerly trading as Australian Direct
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Resources Safety & Health Queensland is the responsible regulator for this recall.