PRA number
Published date
Reasons the product is recalled
The power cable can get damaged or broken exposing users to live parts of the cable.
The hazards to consumers
There is a risk of burn injuries or death from electric shock if a user touches a damaged cable that is live with electricity. There is also a risk of damage to property if the charger catches fire.
Incidents have occurred where cables were damaged and caused electric shock and burn injuries to consumers.
What consumers should do
Consumers should stop using the affected product immediately and contact IKEA via phone or in-store to receive full refund.
Proof of purchase (receipt) is not required.
For more information, visit www.IKEA.com.au/recalls
or phone IKEA on:
ACT/NSW/TAS – 02 8020 6641
Queensland – 07 3380 6800
Victoria/Tasmania – 03 8523 2154
Western Australia – 08 8234 3944
South Australia – 08 8234 3333
Supplier
Traders who sold this product
IKEA stores and website
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Office of Fair Trading (NSW) - ERAC is the responsible regulator for this recall.