Published
The Queensland Office of Fair Trading (QOFT) has finalised its investigation into complaints about the safety of Huggies Ultra Dry nappies, after finding no evidence that the product is unsafe.
The QOFT’s Consumer Product Safety Unit led an extensive investigation into Huggies Ultra Dry nappies on behalf of Australian consumer product safety regulators.
As part of its investigation, the QOFT sought independent and accredited testing of the products.
Fair Trading Acting Executive Director Craig Turner said the investigation, including the independent testing, found no evidence of any systemic safety issues in relation to the design or manufacture of the product that posed an unacceptable safety risk to consumers.
“The nappies were sent for specialised testing, and the results did not indicate the product is not fit for purpose,” Mr Turner said.
“There is no mandatory standard for the supply of nappies in Australia, but there are a number of international standards and requirements that the testing took into account.
“The nappies were within safe tolerances for all the aspects they were tested for, including known allergens, pH values, absorbency and breathability.”
Mr Turner said it was important for consumers to follow safe use instructions for any product.
“If any rash seems particularly severe or unusual, parents and carers should consult a doctor,” he said.
“Where a doctor has confirmed a chemical burn has been caused by a nappy, the consumer should ask for confirmation in writing, immediately contact the supplier and their local product safety regulator or the Australian Competition and Consumer Commission (ACCC) to report the incident.”
The OFT encourages any Queensland consumers experiencing difficulties with a trader, if they have been unable to resolve the problem directly with the trader, to lodge an official complaint via www.qld.gov.au/fairtrading.
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