PRA number
2024/20130
Published date
Reasons the product is recalled
Components on the circuit board may overheat and catch fire if the vacuum short circuits or the incorrect charger is used.
Incidents have occurred and caused property damage.
The hazards to consumers
There is a risk of serious injury and property damage from fire.
What consumers should do
Consumers should stop using affected vacuum cleaners immediately and return to any Big W store for a full refund.
Phone Big W if you are unable to return the product or have sold or gifted it to another person.
For more information contact Big W on 1300 244 999 or visit https://www.bigw.com.au/help/contact-us
Supplier
Traders who sold this product
BIG W stores
Online at bigw.com.au, woolworths.com.au and mydeal.com.au
Where the product was sold
Nationally
Online
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.